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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Nicole Rockcastle

September 21, 2023

5  out of  5 rating by Nicole Rockcastle
"Chelsea Lydon is a life savor. She went ABOVE AND BEYOND, and quickly and efficiently fixed every problem in a Day that I couldn’t get resolved in months. I HIGHLY recommend her and this office over any other."

Shirley Hill

September 18, 2023

3  out of  5 rating by Shirley Hill
"I give 3 because my service goes up and to often and I have been with state farm since 1999 and i m pay to much not to have no roadside and when I get a chance I will be going with someone else. It's really true what everyone say if you are in needed help is hard to get and if we help y'all to get rich why not help us in needed time."

Speak on Purpose

September 5, 2023

5  out of  5 rating by Speak on Purpose
"Smart agent. Thank you! —MH w/ J"

Todd Flesher

August 1, 2023

5  out of  5 rating by Todd Flesher
"Excellent experience with Larry and his team!!!"

Akash Jani

May 31, 2023

5  out of  5 rating by Akash Jani
"I needed a last minute paperwork, and Chelsea was able to get it for me within five minutes. Love working with their office and how prompt they are with being able to help. highly recommend!"

Michael Loiselle

May 12, 2023

5  out of  5 rating by Michael Loiselle
"Larry and his team are great! I have never had a problem and every time I’ve had to call them it’s a five minute conversation or shorter, I highly recommend them to anyone in the Chicago area!!!"

Achint Maniar (HASHBBC)

May 8, 2023

5  out of  5 rating by Achint Maniar (HASHBBC)
"Chelsea has been such a great agent for me. She has always called with any updates. She was very kind to set up my new car with the original auto policy I had."

Kathryn Vitkus

April 5, 2023

5  out of  5 rating by Kathryn Vitkus
"Chelsea was extremely helpful and expedient when getting me the information I needed!"

Matthew Lydon

March 31, 2023

5  out of  5 rating by Matthew Lydon
"Great experience."

Joshua Richardson

March 30, 2023

5  out of  5 rating by Joshua Richardson
"Great service, highly responsive and thorough."

Bojan Jovanovic

March 29, 2023

5  out of  5 rating by Bojan Jovanovic
"Chelsea is one wonderful lady working at this location State Farm. She was absolutely amazing in every situation that i need help and assistance ! I will highly recommend them and just ask for Chelsea she will make your life easier ! 😇🦾"

Trevor Bode

March 29, 2023

5  out of  5 rating by Trevor Bode
"Chelsea is amazing."

Greg M

March 19, 2023

2  out of  5 rating by Greg M
"Larry had been our agent for a long time. We got Larry through the previous agent Christi Poulon. She was outstanding!! We hated to see her leave. Larry's team was probably his biggest strength. They were quite good and did a nice job with follow-up. Unfortunately, we found Larry combative and mostly not helpful. We had our first claim in 40 years on the homeowners insurance. Larry was not helpful. It took repeated claims to finally get the roof replaced. Christi would have had this handled in no time. We don't ask much from our insurance agent. We insure two houses, three cars, and have a liability policy. We give State Farm a lot of money. I expect when it is time to need them that the agent pulls up his big boy pants and helps the customer. We had one other incident with three lost checks to Dallas. We did everything to get Larry's help. We had to pay the $1,000+ again. Larry's response was if they find the checks, they will cash them and give us a refund at some point in time. What? I'm not in the business of subsidizing a multi-billion dollar company with my money. The checks were found, and they tried to cash them. Fortunately, I put a stop payment on them. Yes, I funded that. Why would a multi-billion dollar company do the right thing and reimburse the company. Dreadful. If you just need an agent that will collect your payments, Larry is your guy. If you need an agent that will help you when you need agent support with a claim, go elsewhere. We are now with another agent."

Kerri Trejo

March 14, 2023

5  out of  5 rating by Kerri Trejo
"We have policies on our two cars, homeowners and our son’s renters insurance policy through Larry Laino’s State Farm office. Our rates have been fair for several years! Whenever I have a question or need something- the office responds quickly and I get what I need right away. This wasn’t the case with our prior agent. I would highly recommend this office for all of your insurance needs!"

Eileen Thonn

March 14, 2023

5  out of  5 rating by Eileen Thonn
"I highly recommend Larry Laino and his entire team for all your insurance needs. Everyone on is team is so knowledgeable, professional and great to work with. 5 stars is not enough for this team at State Farm."

Grace Urban

March 14, 2023

5  out of  5 rating by Grace Urban
"Great service and thorough follow ups. I have been in contact with Chelsea who has answered every question and helped me with my first policy on my own. Would definitely recommend this branch and Chelsea for assistance!"

Calvin Volling

March 2, 2023

5  out of  5 rating by Calvin Volling
"Austin helped me switch over from Nationwide and saved me tons of money. He made it super easy and kept me stress free throughout the entire process. Will recommend this office to all my friends and family. Thank you Austin and Larry. Keep up the great work."

Anthony Sperando

February 24, 2023

5  out of  5 rating by Anthony Sperando
"Appreciate the help, Larry."

Heather Holtz

January 27, 2023

5  out of  5 rating by Heather Holtz
"I would recommend this State Farm office to anyone. I've had nothing but absolutely great experiences. Brad Svetic is absolutely wonderful to work with. He helped me in contacting roadside assistance customer service when my car broke down and really saved the day! Brad also made the transition for my son's old insurance to State Farm absolutely seamless. He is very knowledgeable and did a great job explaining everything to me. I couldn't ask for better service or such a great person to work with. Definitely go with Brad from State Farm."

Ana Valtierrez

January 16, 2023

5  out of  5 rating by Ana Valtierrez
"(Translated by Google) Very good insurer, I recommend them 100%. Excellent thank you. (Original) muy buena aseguradora, los recomiendo al 100%. Excellent thank you."

erik delp

December 26, 2022

5  out of  5 rating by erik delp
"We've been working with Chelsea, and she's been great. She responds immediately and gives us accurate info. I can't say enough good things about her."

Kelly Lydon

November 30, 2022

5  out of  5 rating by Kelly Lydon
"Larry Laino's State Farm Insurance is the best Insurance company I've ever worked with. Always professional and great with follow through no matter if it's a claim or insuring something new! THANKS LARRY LAINO'S TEAMS AT STATE FARM!!!!"

keelyn :]

November 30, 2022

5  out of  5 rating by keelyn :]
"Close to home and love the employees 😂😂😄😄"

Ryan Kelly

November 18, 2022

5  out of  5 rating by Ryan Kelly
"Appreciate your professionalism!"

James Fitzgerald

November 11, 2022

5  out of  5 rating by James Fitzgerald
"Colleen was very helpful in transferring my coverage to my new truck! She found some nice discounts for me and was a pleasure to talk to!"